Your privacy is important to us. This policy explains how we handle your data.
Sensey B.V. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services. We process data in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws.
We collect information you provide directly: contact details (name, email, phone), company information, project requirements, and communication history. We automatically collect: IP addresses, browser type, device information, and usage patterns.
We use your data to: provide and improve our services, communicate about projects and updates, send relevant marketing (with consent), ensure security and prevent fraud, comply with legal obligations, and analyze usage to enhance user experience.
Your data is stored on secure servers within the European Economic Area. We implement industry-standard security measures including: encryption in transit and at rest, access controls and authentication, regular security audits, and employee training on data protection.
We retain your data only as long as necessary for the purposes collected: active client data for the duration of our relationship, financial records as required by law (typically 7 years), marketing data until consent is withdrawn. Upon request, we will delete your personal data within 30 days.
We may share data with: service providers who assist our operations (under strict data processing agreements), professional advisors as required, authorities when legally obligated. We do not sell your personal data to third parties.
Under GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data ('right to be forgotten'), restrict processing, data portability, object to processing, and withdraw consent. Contact us at [email protected] to exercise these rights.
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at [email protected] or write to: Sensey B.V., Delft, Netherlands. For complaints, you may also contact the Dutch Data Protection Authority.
